photo v carve no longer working

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NormanAlbert
Vectric Wizard
Posts: 394
Joined: Wed Apr 01, 2009 12:15 am
Location: Dunnellon, Florida

photo v carve no longer working

Post by NormanAlbert »

Hi, just opened up photo v carve after a long hiatus from it. the program refuses to import pictures. all I get is a white space. tried uninstalling and re install, no joy. help :( :(

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Adrian
Vectric Archimage
Posts: 11299
Joined: Thu Nov 23, 2006 2:19 pm
Model of CNC Machine: ShopBot PRS Alpha 96x48
Location: Surrey, UK

Re: photo v carve no longer working

Post by Adrian »

Issues like that are sometimes caused by video drivers. Make sure yours are up to date.

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Rcnewcomb
Vectric Wizard
Posts: 4340
Joined: Fri Nov 04, 2005 5:54 am
Model of CNC Machine: 24x36 GCnC/WinCNC with ATC
Location: San Jose, California, USA
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Re: photo v carve no longer working

Post by Rcnewcomb »

Send a note to support@vectric.com. They may have some troubleshooting tips to get you back up and running.
- Randall Newcomb
10 fingers in, 10 fingers out
another good day in the shop

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adze_cnc
Vectric Apprentice
Posts: 1164
Joined: Sat Jul 27, 2013 10:08 pm
Model of CNC Machine: AXYZ 4008
Location: Vancouver, BC, Canada

Re: photo v carve no longer working

Post by adze_cnc »

NormanAlbert wrote:
Sun Nov 22, 2020 4:05 pm
the program refuses to import pictures. all I get is a white space.
All pictures or a specific picture? That is, does importing an image that you have done so in the past work? Or is it a new one that you've never tried before?

NormanAlbert
Vectric Wizard
Posts: 394
Joined: Wed Apr 01, 2009 12:15 am
Location: Dunnellon, Florida

Re: photo v carve no longer working

Post by NormanAlbert »

hi guys: this issue involves all pictures, past and present.

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