Can't add 3D clipart

Discussions and examples relating to the Design & Make projects for Aspire

Moderator: Todd Bailey

Post Reply
fig.11
Posts: 12
Joined: Sat Aug 28, 2021 2:21 am
Model of CNC Machine: CanCam C1-44OT
Location: Ontario, Canada

Can't add 3D clipart

Post by fig.11 »

Hi folks

I purchased D&M's HOTW No.234, its a wall mounted dog plaque. Anyways, there is an individual 3D component in there that wont allow me to drag and drop or import from files into my project. All the other components do not make an issue, just the one. It's the heart shaped leash and It is part of the hack that I paid for and I'm using it as part of the same HOTW components.
Does anyone know why that is happening and how I can correct it?

Fig11

Stephanie Downing
Vectric Staff
Posts: 461
Joined: Thu Jan 12, 2017 3:05 pm
Model of CNC Machine: xxx

Re: Can't add 3D clipart

Post by Stephanie Downing »

Hey Fig.11,

Thank you for your message.

We're really sorry, we have checked the file and can see there was an issue with the heart shaped leash V3M when it was uploaded. We have rectified the issue. Please head over to your Design&Make account and re-download this HOTW from your account and it will all work correctly.

The corrupt file has been removed from your D&M account to avoid any confusion when re-downloading.

Again, sorry for the inconvenience.

Thanks
Stephanie

Post Reply