I recently lost all my software as my windows 7 crashed. No virus no warning. I had a back up but none of my Vectric file were saved. I lost my V Carve 5.0, 5.5, 6.0, and 6.5. I also lost my 3D cut as well as my photo V Carve. I wrote Vertric a email with all my information Hopeing I can re download the programs.
Has anyone had this happen and has Vertric let them re download since the programs were paid for.
Thank you !
TM
Software.
-
- Posts: 40
- Joined: Thu Sep 17, 2009 11:47 pm
- Model of CNC Machine: CNC Shark Pro
- Location: GRAND RAPIDS, MI
- Contact:
-
- Vectric Craftsman
- Posts: 208
- Joined: Thu Jan 08, 2009 4:35 pm
- Model of CNC Machine: Homebuilt 3'x5'x6"
- Location: Willowick, Ohio USA
Re: Software.
Vectric will take care of you, no problem.
Email to support@vectric.com preferably with the same email address you used when purchasing your software. They will give you new download links....
Jeff
Email to support@vectric.com preferably with the same email address you used when purchasing your software. They will give you new download links....
Jeff
Aspire 10
Mach 3
" I'm tryin to think but nothin happens " - Curly Howard
Mach 3
" I'm tryin to think but nothin happens " - Curly Howard
-
- Vectric Wizard
- Posts: 4797
- Joined: Thu May 18, 2006 3:24 pm
- Model of CNC Machine: ShopBot
- Location: North Carolina
Re: Software.
Most likely you will only be able to download VCP 6.5 as it is a single license that has been transferred to the newer versions over time, but that is all you need as it has all the features of the previous versions.
Tim
Tim