Software.

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Tmswoodshop
Posts: 40
Joined: Thu Sep 17, 2009 11:47 pm
Model of CNC Machine: CNC Shark Pro
Location: GRAND RAPIDS, MI
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Software.

Post by Tmswoodshop »

I recently lost all my software as my windows 7 crashed. No virus no warning. I had a back up but none of my Vectric file were saved. I lost my V Carve 5.0, 5.5, 6.0, and 6.5. I also lost my 3D cut as well as my photo V Carve. I wrote Vertric a email with all my information Hopeing I can re download the programs.
Has anyone had this happen and has Vertric let them re download since the programs were paid for.
Thank you !
TM

Woodbutcher-59
Vectric Craftsman
Posts: 204
Joined: Thu Jan 08, 2009 4:35 pm
Model of CNC Machine: Homebuilt 3'x5'x6"
Location: Willowick, Ohio USA

Re: Software.

Post by Woodbutcher-59 »

Vectric will take care of you, no problem.

Email to support@vectric.com preferably with the same email address you used when purchasing your software. They will give you new download links....

Jeff
Aspire 8
Mach 3

" I'm tryin to think but nothin happens " - Curly Howard

tmerrill
Vectric Archimage
Posts: 4797
Joined: Thu May 18, 2006 3:24 pm
Model of CNC Machine: ShopBot
Location: North Carolina

Re: Software.

Post by tmerrill »

Most likely you will only be able to download VCP 6.5 as it is a single license that has been transferred to the newer versions over time, but that is all you need as it has all the features of the previous versions.

Tim

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