Error - Can't open files

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hmatyas
Vectric Apprentice
Posts: 96
Joined: Sun Sep 06, 2015 2:49 am
Model of CNC Machine: Shark HD3

Error - Can't open files

Post by hmatyas »

Hi

I had a windows 10 update gone bad. Had to reset my computer. Lost ALL of my CNC files because extra drive became Unallocated because something happened to change my drive somehow.
Purchased a program and recovered the files (at least I thought). After I reinstalled Aspire, I opened an existing file and received the following error

ERROR Import Failed
Unsupported file type

Then it gave the file location

I'm not importing a file, I'm trying to open an existing file. The file ends in crv3d

I tried to open several files with the same result.

Any help will be greatly appreciated. All this grief because of end of service for my version of Windows 10.

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Adrian
Vectric Archimage
Posts: 14544
Joined: Thu Nov 23, 2006 2:19 pm
Model of CNC Machine: ShopBot PRS Alpha 96x48
Location: Surrey, UK

Re: Error - Can't open files

Post by Adrian »

Most likely the program you purchased hasn't restored the files properly. If the internal file structure is damaged then it won't be recognised by Aspire as a valid file and you'll get a message like that.

This is why a backup system/policy is very important. Even without OS problems hard drives and SSD's have a finite life. There have been quite a few threads about redundant backup strategies recently on the forum like this one - viewtopic.php?f=2&t=38146&p=277801

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