VERSION 11 - COMING SOON

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gkas
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Re: VERSION 11 - COMING SOON

Post by gkas »

wb9tpg wrote:
Wed Jul 21, 2021 3:51 pm
Whoever called out Wednesday wins the pool. I just downloaded V11 from the Portal and I see the tutorials are on Youtube.

Thank you Stephanie and the entire crew.
Great :D :D :D

Downloading as we speak. Now I know what I'll be doing this week....

Salmon's lair
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Re: VERSION 11 - COMING SOON

Post by Salmon's lair »

Help !!!,

Anyone else had an error message on installation
3573B200-F1BC-43F9-B984-97836C864E0B.jpeg
many thanks

Paul

Stephanie Downing
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Re: VERSION 11 - COMING SOON

Post by Stephanie Downing »

Salmon's lair wrote:
Wed Jul 21, 2021 4:52 pm
Help !!!,

Anyone else had an error message on installation

3573B200-F1BC-43F9-B984-97836C864E0B.jpeg

many thanks

Paul
Hi Paul,

Thanks for your message and sorry you're experiencing problems.

It looks as though you are missing some dll's.

You can try to fix this issue by downloading and installing the latest 2019 redistributables from Microsoft here:
https://support.microsoft.com/en-us/top ... f26a218cc0

If this doesn't fix the problem please contact support@vectric.com.

Thanks
Stephanie

wb9tpg
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Re: VERSION 11 - COMING SOON

Post by wb9tpg »

My Laser Module is missing -- not showing up in modules. I tried to manually enter my Laser Module license key (from the purchase email) but it won't accept that key as valid
Gary Mitchell
Kentucky, USA

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Leo
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Re: VERSION 11 - COMING SOON

Post by Leo »

Thank you - Thank you

I just came in from the shop for lunch and saw the news.

I just downloaded, and I WILL be using the new features within the next couple of days.

Again - thank you :) :)
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

Stephanie Downing
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Re: VERSION 11 - COMING SOON

Post by Stephanie Downing »

wb9tpg wrote:
Wed Jul 21, 2021 5:05 pm
My Laser Module is missing -- not showing up in modules. I tried to manually enter my Laser Module license key (from the purchase email) but it won't accept that key as valid
Hi Gary,

It looks like your Laser Module was linked to your previous version of VCarve and has not linked with your new V11 Aspire license.

This has been updated for you and your new Laser Module license code is now available from your V&CO account. Apologies for any inconvenience.

If you have any problems please let me know.

Thanks

Stephanie

Stephanie Downing
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Re: VERSION 11 - COMING SOON

Post by Stephanie Downing »

Leo wrote:
Wed Jul 21, 2021 5:10 pm
Thank you - Thank you

I just came in from the shop for lunch and saw the news.

I just downloaded, and I WILL be using the new features within the next couple of days.

Again - thank you :) :)
Amazing news! 🥳

Enjoy Leo! We are looking forward to seeing all of the cool projects created in V11 on here soon :D

wb9tpg
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Re: VERSION 11 - COMING SOON

Post by wb9tpg »

Stephanie Downing wrote:
Wed Jul 21, 2021 5:12 pm
wb9tpg wrote:
Wed Jul 21, 2021 5:05 pm
My Laser Module is missing -- not showing up in modules. I tried to manually enter my Laser Module license key (from the purchase email) but it won't accept that key as valid
Hi Gary,

It looks like your Laser Module was linked to your previous version of VCarve and has not linked with your new V11 Aspire license.

This has been updated for you and your new Laser Module license code is now available from your V&CO account. Apologies for any inconvenience.

If you have any problems please let me know.

Thanks

Stephanie
Thanks for fixing it quickly. I like the new process for module keys and it'll be an improvement for the future.
Gary Mitchell
Kentucky, USA

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gkas
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Re: VERSION 11 - COMING SOON

Post by gkas »

Where should the download be for the extra Waterside Collection (purchased full $75 Collection)? I don't see it in Design & Make or the V11 download.

tnx

Gerry

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Leo
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Re: VERSION 11 - COMING SOON

Post by Leo »

SO, just a little update.

On my Mermaid for my client. I will be EXCEPTIONALLY happy to report that the new upgrade in Aspire has saved time.

On the 3D roughing tool path - all settings being the same. The roughing time went from 1 HR 21MIN - down to 32 MIN

WOW - that is a HUGE savings.

Day ONE - Vectric has saved the Day :D :D :D :D

I get giddy with this stuff.
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

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Leo
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Re: VERSION 11 - COMING SOON

Post by Leo »

Somehow, my wifes name Diane is on the receipt and emails. Can you change that to Leo
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

Stephanie Downing
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Re: VERSION 11 - COMING SOON

Post by Stephanie Downing »

Leo wrote:
Wed Jul 21, 2021 5:26 pm
Somehow, my wifes name Diane is on the receipt and emails. Can you change that to Leo
No problem Leo,

Please can you pop an email through to support@vectric.com from the registered email address and they can update your account details for you.

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Leo
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Re: VERSION 11 - COMING SOON

Post by Leo »

DONE
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

Stephanie Downing
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Re: VERSION 11 - COMING SOON

Post by Stephanie Downing »

gkas wrote:
Wed Jul 21, 2021 5:23 pm
Where should the download be for the extra Waterside Collection (purchased full $75 Collection)? I don't see it in Design & Make or the V11 download.

tnx

Gerry
Hi Gerry,

The Waterside collection will be available to download here: https://portal.vectric.com/clipart

Please let me know if you don't see it there.

Thanks
Stephanie

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gkas
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Re: VERSION 11 - COMING SOON

Post by gkas »

Stephanie Downing wrote:
Wed Jul 21, 2021 5:55 pm
gkas wrote:
Wed Jul 21, 2021 5:23 pm
Where should the download be for the extra Waterside Collection (purchased full $75 Collection)? I don't see it in Design & Make or the V11 download.

tnx

Gerry
Hi Gerry,

The Waterside collection will be available to download here: https://portal.vectric.com/clipart

Please let me know if you don't see it there.

Thanks
Stephanie
It was there... tnx

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