Unable to upgrade to 10.5

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prevel
Posts: 30
Joined: Sun Jul 09, 2017 2:27 pm
Model of CNC Machine: Joes 4x4

Unable to upgrade to 10.5

Post by prevel »

When I log into my account and try to upgrade, the portal takes me to this page that will not load. https://portal.vectric.com/upgradeEligibility
is this page not working or is it on my end?

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Adrian
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Posts: 14544
Joined: Thu Nov 23, 2006 2:19 pm
Model of CNC Machine: ShopBot PRS Alpha 96x48
Location: Surrey, UK

Re: Unable to upgrade to 10.5

Post by Adrian »

That link doesn't load for me but I don't know how you got that link. If I choose upgrade after logging into my portal account it takes me through the process without going to that page.

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adze_cnc
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Re: Unable to upgrade to 10.5

Post by adze_cnc »

Hello Adrian,

That link appears on:
https://www.vectric.com/upgrade/vcarve-pro


for VCarve and I would expect on a similar page for Aspire.

Steven

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Adrian
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Posts: 14544
Joined: Thu Nov 23, 2006 2:19 pm
Model of CNC Machine: ShopBot PRS Alpha 96x48
Location: Surrey, UK

Re: Unable to upgrade to 10.5

Post by Adrian »

Ah ok, I got the impression that he was trying to upgrade after logging into the portal from the way he described it.

Logging into the portal and following the upgrade links from there works. For some reason the main page link doesn't work.

prevel
Posts: 30
Joined: Sun Jul 09, 2017 2:27 pm
Model of CNC Machine: Joes 4x4

Re: Unable to upgrade to 10.5

Post by prevel »

Yep, that is what it was. Thank you

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