I some how in trying to add a tool disconnected from the tool data base. Every time I try and access the tool data base I get the popup
"Failed to connect to tool database" Anyone know how to fix this and get connected? I have looks everywhere to fine an answer!
Failed to connect to tool database
-
Rcnewcomb
- Vectric Archimage
- Posts: 5919
- Joined: Fri Nov 04, 2005 5:54 am
- Model of CNC Machine: 24x36 GCnC/WinCNC with ATC
- Location: San Jose, California, USA
- Contact:
Re: Failed to connect to tool database
Try reinstalling Aspire.
- Randall Newcomb
10 fingers in, 10 fingers out, another good day in the shop
10 fingers in, 10 fingers out, another good day in the shop
-
mohamed
- Vectric Staff
- Posts: 539
- Joined: Wed Jul 19, 2017 11:59 am
- Model of CNC Machine: Craft CNC DS1
Re: Failed to connect to tool database
Could you post the log files please? Perhaps you have another instance running that's locking something up so maybe try restarting.
--------------
Mohamed
++++++++
Mohamed
++++++++
-
rwebcon
- Vectric Apprentice
- Posts: 90
- Joined: Mon Jan 18, 2016 8:55 pm
- Model of CNC Machine: Axiom Elite 4 X 4
Re: Failed to connect to tool database
I did reinstall from 10502 to 10503 and its working.....
Thanks for your help.
Thanks for your help.
-
PunGent333
- Posts: 8
- Joined: Sun May 19, 2019 8:37 pm
- Model of CNC Machine: Shark HD4
Re: Failed to connect to tool database
I realize that this is an old thread, but it was the exact problem I had with Vcarve (v. 11.506). After entering a new tool and saving it, the next time I went to access the database, I had the error message. I tried numerous things to get it back (reloading, restarting Windows, etc) and nothing worked. Then this thread lead me to the application files directory. And in there, I found a backup folder with old versions of my tool database.
I was able to delete the tools.vtdb in the C:\ProgramData\Vectric\VCarve Desktop\V11.5\ToolDatabase folder and paste in my most recent backup. I renamed the file to tools.vtdb (the backups have a date in the name) and restarted VCarve. Everything worked fine. It did notify me that my database was out of date. The first time I tried this, I downloaded the "newer" server version, but that was also apparently corrupt because I had the same database problem after that. So after redoing the process, I told it I did not want to update. I then made a few edits to add my new tool, saved it, and then uploaded to the server.
This process actually took me a bit longer because the first time I reentered the new tool, it got corrupted again. To troubleshoot, I was incrementally saving entries on the new tool and then reloading to see what was corrupting it. As best I can guess, it had to do with the autocalculation of a 25/64th bit. It calculated to more than four decimal places. If I didn't autocalculate and just typed in 0.3906, everything was fine.
Bottom line - if you can't connect to your tool database, try deleting the old one and copying over a backup that VCarve so kindly keeps for you. It's much easier than reinstalling the entire software.
I was able to delete the tools.vtdb in the C:\ProgramData\Vectric\VCarve Desktop\V11.5\ToolDatabase folder and paste in my most recent backup. I renamed the file to tools.vtdb (the backups have a date in the name) and restarted VCarve. Everything worked fine. It did notify me that my database was out of date. The first time I tried this, I downloaded the "newer" server version, but that was also apparently corrupt because I had the same database problem after that. So after redoing the process, I told it I did not want to update. I then made a few edits to add my new tool, saved it, and then uploaded to the server.
This process actually took me a bit longer because the first time I reentered the new tool, it got corrupted again. To troubleshoot, I was incrementally saving entries on the new tool and then reloading to see what was corrupting it. As best I can guess, it had to do with the autocalculation of a 25/64th bit. It calculated to more than four decimal places. If I didn't autocalculate and just typed in 0.3906, everything was fine.
Bottom line - if you can't connect to your tool database, try deleting the old one and copying over a backup that VCarve so kindly keeps for you. It's much easier than reinstalling the entire software.