Anyone have an Aspire 10.5 Laser plugin they want to sell?

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careylee
Posts: 7
Joined: Sat Aug 01, 2020 2:33 pm
Model of CNC Machine: cncrouterparts PRO4848

Anyone have an Aspire 10.5 Laser plugin they want to sell?

Post by careylee »

This seems like an odd request for a $50 item but as it turns out it will cost me $450 to get the plugin. Vectric has deiced not to sell the 10.x plugin to anyone and force them to upgrade to 11.x to purchase the plugin. The features in V11 are things that I don't use so I really don't want t o spend $450 for the laser plugin. When I look at the licensing agreement I believe this can be done so if anyone bought the plugin but doesn't use it or their CNC doesn't support it I'm interested in buying it if Vectric will allow the license to transfer.

I inquired about the module almost two years ago and determined it wasn't supported by my CNC so I didn't purchase. Now that it is supported I can't buy it. At the time Vectric didn't imply nor would I think I couldn't purchase the plugin later or I would have purchased it then.

Thanks,

Carey Lee

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Jim_in_PA
Vectric Craftsman
Posts: 278
Joined: Wed Jan 10, 2018 3:24 am
Model of CNC Machine: Camaster Stinger II SR-44 (MacOS user)

Re: Anyone have an Aspire 10.5 Laser plugin they want to sell?

Post by Jim_in_PA »

I'm kinda doubtful that the plugin can be transferred by itself. You really need to ask Vectric about that directly.

careylee
Posts: 7
Joined: Sat Aug 01, 2020 2:33 pm
Model of CNC Machine: cncrouterparts PRO4848

Re: Anyone have an Aspire 10.5 Laser plugin they want to sell?

Post by careylee »

To be honest I'm not sure. I haven't asked Vectric about this specific license but did inquire about purchasing the module with no luck. Just a short blunt "I don't have a way to sell it" answer is all I could get. I figured if I could find someone willing to give there's up I would ask.

Thanks,

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Jim_in_PA
Vectric Craftsman
Posts: 278
Joined: Wed Jan 10, 2018 3:24 am
Model of CNC Machine: Camaster Stinger II SR-44 (MacOS user)

Re: Anyone have an Aspire 10.5 Laser plugin they want to sell?

Post by Jim_in_PA »

If Vectric wouldn't entertain a license transfer (which is all electronic via their servers at this point), it would be a moot point. That's kinda why I suggested asking them if you can even acquire the option from another user. They, like most software manufacturers have to be, are very strict about licensing.

EdwardP
Vectric Staff
Posts: 82
Joined: Thu Jul 28, 2005 9:29 am

Re: Anyone have an Aspire 10.5 Laser plugin they want to sell?

Post by EdwardP »

Hi Carey - because you posted twice I'll just repeat my response from the other thread for the benefit of others:

I am sorry that you are unhappy that the Laser Module is no longer available for v10.5. However I assure you that this is not some cynical ploy by Vectric - quite the opposite in fact. Some months after our initial release of the Laser Module, when we had intended to begin expanding the range of support we offered to more machine configurations, it instead became clear to us that too many customers were experiencing problems with some very popular controllers once they retrofitted a laser - particularly when rasterising images (which was an important feature for many). Despite some months of effort, including working directly with a number of the controller firmware engineers, we reluctantly concluded that the structure of our toolpath strategy definitions in v10.5 would not allow us to deliver the toolpath data in the form required by some important controller manufactures to produce acceptable laser performance. These are issues that could not be addressed by post-processor changes alone. I accept that we underestimated the technical challenge of supporting the enormous number of controller/machine/laser permutations out there and we have learnt lessons and made many changes to our internal systems as a result.

While we do try to introduce new and valuable features in point releases (which, as you know, are free to *everyone* who has purchased that main version previously) we never want to make major infrastructure changes or cause file format incompatibility in patches. To improve our laser performance we would have to do both and so we took the decision to incorporate these changes at the major v10-v11 upgrade where similar changes were already required and in place.

Since we took the decision to discontinue the v10.5 Laser Module, we have been careful to ensure that no *existing* v10.5 Laser Module customer has been left unhappy - many were entitled to our generous upgrade policy and simply moved to v11 free-of-charge once it was released.

I hope you can see, however, that we do not want to compound this problem by making any further sales alongside v10.5 now that we know its limitations and understand the laser-specific issues for many controllers better than we did a few years ago. I am sorry for your frustration, but we are just trying to do 'the right thing' here.

Kind regards,

Edward

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