Vectric Customer

Hello FIREFIGHT100,

The bookcase has been downloaded from this area - https://3dwarehouse.sketchup.com/model. ... 4324aae27f.
Please bare in mind that you need to edit the design before applying the toolpaths as it contains errors.

Best regards,

Sara

Dear DTCDesigns, Apparently it seems that you didn't check the "Show advanced toolpath options" field within the Cutting Depths area of the 2D Profile toolpath form. Can you please have a look and see if it helps? Please consider the screenshot attached as a guide. I hope that this helps. Best regar...

Dear rct01, To which email address did you send your message to? I have run a search in our support email account and couldn't find an email from you. Would you please be able to send us an email with your original query to - support@vectric.com? If you can't find the artwork that you are looking fo...

Dear Kent, The trial edition of the software is only available in English. However, we provide the Italian interface of Aspire, VCarve Pro, Cut 2D and Cut 3D. The documentation and the video tutorials are only available in English, at this time, so I don't know where you found reference of an Italia...

Dear wildwood, To access the tool database in Aspire 2.5, you need to do the following: - Create a new file; - Select the OK button at the bottom of the Job Set Up page; - Select Edit - Tool Database. To access the tool database in Aspire 4.0, you need to do the following: - Create a new file; - Sel...

Dear Chris,

Please consider attached a PDF document that covers an example of how to set up a toolpath for 3D Grayscale machining in PhotoVCarve.

I hope that this helps.

Best regards.

Dear Rik, To which email address did you send your request? I couldn't find an email from you in our support and info accounts. Please send your request for a new download link for VCarve Pro, preferably from the same email address that you used to purchase the software to - support@vectric.com and ...

Hello Luke_s, You can try the following: - Create the two lines; - Select them and press G on the keyboard to group them; - Create the Circle and select it; - Press the Shift key, keep it hold and select the grouped lines; - Then select the Center Objects option from the Edit Objects area I think th...

Dear Stickman,

I have replied to your email sent to support regarding the issue seen on PhotoVCarve.
Possibly, it will help explain the event.

Best regards,

Sara.

Hello Alex,

We apologise for the incovenience of you not receiving the license codes for VCarve Pro 7.0 on the upgrade email.
I have forwarded your email to my colleagues in sales. They should get back to you, as soon as they can.

Thank you very much for your understanding.

Sara

Hello Daibeer, Please send us an email to - support@vectric.com from the email address that you used to buy/register your copy of Cut 2D and request the post processor for WinPC-NC Arcs in inches. We will email you a copy of the requested post processor. I hope that this helps. Kind regards, Sara

Hello jimreed1948, If you cannot install the full version of VCarve Pro from the download link that has been emailed to your registered email address when you bought the program, you can send us an email to - support@vectric.com from the same email address that you used to buy the product and we wil...

Hello,

You can try looking for 2D vector artwork files at - http://www.vectorart.com/.

I hope that this helps.

Best regards,

Sara

Hello Routebot,

I am afraid that we haven't received an email from you.
Would you please try to send the message again to - support@vectric.com?

Many thanks.

Hello Robinque 2003, I am afraid that we haven't received an email from the email address you have registered on the forum requesting the download links for Cut 2D and Cut 3D. We reply to all requests we have receive, but as the emails contain download links they maybe being blocked as spam by some ...