Vectric Customer

We can see it on our crash reporting system, it's quite severe for those who encounter it but we only had this from 4 people so far. The crash is happening deep deep inside windows libraries (not even from third-party libraries that we use) but we'll do our best, at least to try to see what the comm...

mhackney wrote: ↑

Thu Apr 11, 2024 6:01 pm

So, that means that Z clearance is still set in the Rapid Z Gap only?

Yes Z is unchanged.

Nice overview, quite like the design/toolpath tab layout sitting next to each other too! I just wanted to say there is a toggle for the keep-out zones in the 3D view, it doesn't show up when you don't have any keep-out zones defined, but once you do it shows up there at the end of the row. It is sim...

I have additional suggestions/questions that I will be submitting over the next several days. Thank you for all your suggestions, we will look through them more thoroughly and see what we could implement. To answer some of your questions, Object Deletion: CadLayer has a function to RemoveObject, Ca...

Aspire & VCarve 11.5 are not DPI aware which means that the system handles the scaling of the entire app when it's on the non-default DPI scaling settings. Assuming you're doing the comparison between VCarve and Aspire both on the laptop, is it possible that you have scaled / overridden the scaling ...

Hi Mohamed Can you please guide if there has any more progress with this issue I am keen to make use of it as described in the 11.5 video. Thanks :) We're just in the process of testing and refining our changes and will be releasing it in the next patch. So now variables added in any tool will appe...

Please contact support@vectric.com with the v11.0 project and include what you said here. Thanks

We've made some changes to the laser burn rate so that it is more correctly related to the actual feed rate of the tool (at 100% power) and not just a guessing exercise. However, the majority of the time spent implementing this was in ensuring the values you used in v11.0 were "translated" to new va...

Did you run the migration step from v11.5 to copy over your tool database, machine association files and other settings? You can do that by going to v11.5's Help menu -> 'Migrate from Older Version'. As Adrian said, the extension of the post-processor may have changed and just to double check you're...

We're having a few issues reported from WinTab (used for tablet support) for people with the XP-Pen tablet drivers installed. The only workaround at the moment seems to be uninstalling or disabling the drivers (which I realise is far from ideal), but we have found a fix for this and we're working on...

qldsteve wrote: ↑

Thu Oct 13, 2022 10:14 pm

Q. Are these custom variable values going to be shown in the HTML Job Sheets (apart from the tool name)?

At the moment, they're just custom naming variables. Having it accessible from the Job Sheets would make a lot of sense, I've recorded that for future consideration, thank you!

I have to agree with qldsteve, I created the variables Up Cut(Up), Down Cut(Dn), and Compression(Comp) for my 1/4" end mill so I can, as described in the v11.5 video, apply the variables where I want. I'm not sure how you're imagining this to work or perhaps I'm misinterpreting this. The way I'd im...

I vote on it being a documentation deficiency. 😉 I think that is a deficiency or perhaps isn't clear so we'll clarify this and fix the documentation, what we probably meant was that you can include that custom variable in the tool's name which you can then choose to update all tools with the same t...

Sorry to disappoint you John. Sculpting in two-sided sounds interesting though, may I ask how you would imagine that working please? At the moment, sculpting is limited to a single component or to create one component if you're starting with a blank (unselected). I'm not sure I'm picturing how sculp...

You can't sculpt both sides simultaneously but you can see the effect of your component sculpting on the full two-sided model as you're doing it when you have the 'show full model' option on and two-sided view is toggled on. I'll try to make a video when we're in the office (but I can't promise it'l...