Search found 72 matches

by AdamJ
Wed Nov 27, 2019 9:44 am
Forum: Aspire - General
Topic: v10 on Windows XP
Replies: 9
Views: 879

Re: v10 on Windows XP

Hi Yobuda, Since Microsoft have long discontinued support for Windows XP we are in the process of officially removing support for our products on Windows XP. Many of the external libraries we rely on have removed support, as have Microsoft's own development tool kits, and so the task of maintaining ...
by AdamJ
Sat Nov 23, 2019 7:26 pm
Forum: Aspire - General
Topic: The Aspire USB stick/drive contents.
Replies: 1
Views: 599

Re: The Aspire USB stick/drive contents.

Hi Ton80,

It is just a duplicate. It contains the software, clipart, and all the tutorials but they all can be downloaded from your V&Co account.

Adam
by AdamJ
Wed Nov 20, 2019 11:34 am
Forum: Aspire - General
Topic: Video Tutorials - Bad Download Links?
Replies: 6
Views: 997

Re: Video Tutorials - Bad Download Links?

Hi Samarah, Thank you for perservering with this. The gist of what has happened is that you must have had an early install of Aspire which has some incorrect links in the tutorial browser. A clean install of 10.017 will correct these issues (unfortunately a patch won't do the job on this one). We ar...
by AdamJ
Wed Nov 13, 2019 10:58 am
Forum: Aspire - General
Topic: Program crash when windows is locked then unlocked
Replies: 4
Views: 506

Re: Program crash when windows is locked then unlocked

Hi Richard, We can see from your very helpful reports that the crash is actually in the Wacom ISD driver. I have forwarded all the information the development team has on the issue to support who may contact you for more details. In the mean time it might be worth checking whether that driver is up ...
by AdamJ
Thu Nov 07, 2019 9:44 pm
Forum: Aspire - General
Topic: Toolpathing failure on separate last pass option
Replies: 17
Views: 1953

Re: Toolpathing failure on separate last pass option

Hi All, I have changed the download in the V&Co account (https://portal.vectric.com/account/entitlementOverview) back to the 10.012 release for those of you who are suffering because of this issue and would like to roll back. We will be doing another patch as soon as possible to fix this bug ( we ho...
by AdamJ
Fri Nov 01, 2019 9:56 am
Forum: Aspire - General
Topic: Gadgets installation
Replies: 4
Views: 595

Re: Gadgets installation

Hi Martin,

In the Gadgets menu at the top of the toolbar for the program there is a an option called 'Install Gadget'. You then just have to find the downloaded gadget and click 'Open'

Hopefully this helps,
Adam
by AdamJ
Thu Oct 24, 2019 8:13 am
Forum: Aspire - General
Topic: Aspire upgrade
Replies: 3
Views: 672

Re: Aspire upgrade

Hi Wooddogg,

All upgrades are to the latest version, so he would upgrade to version 10.

Cheers,
Adam
by AdamJ
Fri Oct 04, 2019 4:11 pm
Forum: Aspire - General
Topic: V10 Apply tool path to all sheets the new way
Replies: 6
Views: 633

Re: V10 Apply tool path to all sheets the new way

Thanks wb9tpg, this has been fixed and will appear in the next patch. We appreciate you taking the time to tell us about the issue.
by AdamJ
Sun Sep 29, 2019 9:20 pm
Forum: VCarve - General
Topic: Countersink Gadget (Paul Rowntree) doesn't work in v10
Replies: 6
Views: 1298

Re: Countersink Gadget (Paul Rowntree) doesn't work in v10

Hi All, That gadget is a paid for one from Paul, and even it were free then I'm not sure we would have the right to make changes to the code he has generously provided and distribute it ourselves. Having no access to the code means that this one is hard to debug, however the major breaking change fo...
by AdamJ
Fri Sep 20, 2019 7:27 am
Forum: VCarve - General
Topic: Tool Data Base
Replies: 11
Views: 914

Re: Tool Data Base

It should now be available to download. Just go to Help and Check for Updates and go through the process to update.

Thanks,
Adam
by AdamJ
Wed Sep 18, 2019 10:14 pm
Forum: VCarve - General
Topic: New Vcarve 10 how to disable bounding box on rotation
Replies: 11
Views: 2601

Re: New Vcarve 10 how to disable bounding box on rotation

Also any performance regression on toolpath posting is unexpected based on the work we've done and as it stands is unreported so we'd happily take a look at example files you have.
by AdamJ
Wed Sep 18, 2019 10:06 pm
Forum: VCarve - General
Topic: New Vcarve 10 how to disable bounding box on rotation
Replies: 11
Views: 2601

Re: New Vcarve 10 how to disable bounding box on rotation

We can look at this madlab and see how easy it might be to make this an option. Still it might be useful to understand your process to see how this might effect more people. If you could send in something to our support team that would be helpful.

Thanks
Adam
by AdamJ
Wed Sep 18, 2019 7:54 am
Forum: VCarve - General
Topic: My_PostP
Replies: 6
Views: 573

Re: My_PostP

We do have a known issue which should be fixed in the first patch. This is that certain post-processors with the wrong case file extension do not appear. Try renaming the extension to .pp to see if that fixes this.
by AdamJ
Mon Sep 16, 2019 7:56 pm
Forum: VCarve - General
Topic: File Type
Replies: 6
Views: 459

Re: File Type

I think that the V3M files work best because that is the format that the files are actually modelled in and so there is no conversion between file types. They also have installers which means they are placed directly into your software. That said the D&M store actually allows you to log in afterward...
by AdamJ
Mon Sep 16, 2019 7:52 pm
Forum: VCarve - General
Topic: Upgrade to Vcarve Pro and free clip art .....
Replies: 6
Views: 634

Re: Upgrade to Vcarve Pro and free clip art .....

If you log in using your software it should also be available to download directly from within the software.

Adam