Vectric Customer

Looking back I guess if I see tech or tools I can take advantage of I'll jump on it, which often finds me doing some beta testing/problem solving for the manufacturer. I also occasionally end up with nonworking tech that has been abandoned by the manufacturer and is unfixable. I'm thinking of my dea...

Yep Scott. Seems like more and more the things I get delivered on pallets end up needing a little after-sale "refinement". My table saw had misaligned holes for the fence rails. My Nova Voyager drill press needed a not-yet-available software update to add the promised features I couldn't find on it ...

I'm very much enjoying this electric motorcycle now. So far I've only found one minor manufacturing flaw and today finally was able to resolve it myself. There is a keyed lock that keeps the battery locked to the frame. The first OSA+ I received had separate key for the battery lock and the steering...

Two things I like about having a CNC:
- To make an original thing that is difficult to make any other way, or
- to make multiple identical copies of the same thing that would be tedious to make any other way.

You've hit upon a perfect example of the latter. Well done!

First trip to the grocery store with the cargo box on the back worked out pretty well. Packed it full with groceries and enjoyed the ride in the cool temps of the morning. Carried about 1/3 the volume of groceries I normally buy when I take my gas powered van. 3 electric trips will still use less en...

Emails to support@vectric.com as well as sales@vectric.com resulted in no useful answers. At fastsping.com who does the billing for Vectric I left a query about tax exemption for education and within one day I had a response email with a few questions about what web site and product I wanted to purc...

Sounds like a good, conscientious company. My tactic these days when such a thing happens is to be nice, throw in a little humor, make sure they know I understand the delay, etc,. Their customer rep kept me regularly updated via email about what was going on and why. I didn't ask for or insist on a...

It took them so long as they had to revisit their production facility to figure out how to make sure the same thing didn't happen again. Apparently they declared all the same models that were produced in the same batch as mine as "do not sell". The new one they are sending me is a product of more di...

It took awhile, but I just got a FedEx shipping notice that my replacement is on the way. For my trouble they've upgraded it with a $1k larger battery/longer range option at no cost to me.

4D

I miss-typed. The upgrade to 9.0 from an earlier version was $400 even. 9.5 was free.

Done, Rcnewcomb. Just sharing the info and intending to add the outcome for the sake of other educators that may visit here.

4D

Trouble updating our educational site license. There doesn't seem to be any way to declare tax exempt when ordering the update, and the University literally can't buy it with tax added.

BTW the 9.0 update to 9.5 was purchased with no tax added.

4D

I went to "Check for update:" and found 10.507. Installed and working right now,

4D

Well, for the moment this EV bike is on it's way back to the factory. In the photo I posted above you can see a crack in the short white tube just under the handlebars, and below the black zip-tie. :o I didn't notice this frame crack until coming out from the county courthouse where I was registerin...

Thanks Paul. Happy to share, just no warranty on the idea. I'm not really sure how well the plywood will hold up if it sits in the sun all day while I'm at work. This is where a solar cell shade roof might come in useful. I do have a patio umbrella I might be able to rig up a holder for though..... ...