Finding My downloads

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Finding My downloads

Postby Bob G » Sat Jan 07, 2017 9:51 pm

I purchased some disgn& make projects, and now I can't find them , once I do find them, where should they go for ease of access, while in my VcarvePro, can anyone help me on this
Thanks BobG
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Re: Finding My downloads

Postby Adrian » Sun Jan 08, 2017 11:10 am

If you want them to be in the default place then that is "Public Documents\Vectric Files\Design&Make" on Windows 8 and 10 that equates to "c:\users\public\public documents\" etc.

Unless you've moved them around that's where they should be once you're run the installation file that you download from Design & Make plus they should be on your clipart tab as well.
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Re: Finding My downloads

Postby Bob Reda » Sun Jan 08, 2017 3:47 pm

If downloaded to windows with no specific place to be look in the download folder

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Re: Finding My downloads

Postby dwilli9013 » Sun Jan 08, 2017 5:01 pm

a quick way to find them is save something else random and take note of the location. You can then navigate back to that location through explorer and find you files.
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Re: Finding My downloads

Postby Adrian » Sun Jan 08, 2017 5:05 pm

Is it the installation file that you downloaded that you can't find or have you run the installation file but can't find where the files have been installed to?
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Re: Finding My downloads

Postby Todd Bailey » Mon Jan 09, 2017 2:12 am

Hello Bob...

Seeing as you purchased a Design and Make Project then it will have been delivered to you as a downloadable installer. If you did not run the installer from your web browser then it, most likely, was saved to your "Downloads folder".

If you open your "Windows File Explorer" there will be a link to your Downloads Folder under "Quick Access".

File Explorer.png
Windows File Explorer (Win 10)


Have a browse through that folder and look for the project(s) you purchased and downloaded (should start with the word "install"). Once you find them double click the file name and the installer should run. Once it has completed you can open up your VCarve Pro and they will show up in your Clipart tab.

If not please let me know and I will be sure to get you all sorted out.

Thanks!
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Re: Finding My downloads

Postby seabreezr » Wed Mar 08, 2017 5:10 pm

Hello Tod and all,
I am having the same problem. I do have a couple free kits from design and make that are in my clipart and no where else. I bought 2 kits and they were downloaded into my document file.

I still can use it but I am having a hard time downloading them into my clipart in Aspire 8.5.
Would you mind helping me?

Thank you for your time,
Donna
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Re: Finding My downloads

Postby Todd Bailey » Thu Mar 09, 2017 1:52 pm

Hello Donna...

Looks like you have 2 questions here...

Q1 - "I do have a couple free kits from design and make that are in my clipart and nowhere else."
A1 - I suspect the 2 were downloaded to your downloads folder and then were run from there. You may not have known or noticed that if you choose to run the installers from your internet browser. I would have a peek in that folder and see if you can find the installers.

Q2 - "I bought 2 kits and they were downloaded into my document file. I still can use it but I am having a hard time downloading them into my clipart in Aspire 8.5."
A2 - If you locate the installers in your Documents folder just double left click them and the installers should run. Once they are finished you should see them in your Aspire Clipart tab (you may need to restart Aspire if it is running during the install of the projects to refresh the contents of the Clipart tab).

Please let me know if all that makes sense and if it all works out for you.
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Re: Finding My downloads

Postby seabreezr » Thu Mar 09, 2017 3:43 pm

Hello Todd and thank you again for your time,

I have no idea what I am doing. I did go into documents but does not say anything about aspire or design and make. I am not sure why I got the free ones in automatically but not the bought ones.. Anything else I can do?
Thank you so much :D :roll: :D
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