Download File after purchase

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bakerkr
Posts: 21
Joined: Fri May 19, 2006 8:22 am
Location: Virginia Beach, VA

Download File after purchase

Post by bakerkr »

Hi everyone-

I purchased a file, got the email with the download link, and after I click the link, I get to the web page but nothing to download. Is there something I'm missing? I had the problem before when I purchased software, but can't remember what the fix was.

Thanks,
Kevin

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larrybadgett
Vectric Wizard
Posts: 457
Joined: Fri Oct 20, 2006 1:21 pm
Model of CNC Machine: ShopSabre
Location: Corning, Iowa USA
Contact:

Post by larrybadgett »

Your virus software is probably blocking the file. Look for a blocked note at the top of your browser window.
Woodchip
Wud Bi Tek
http://wudbitek.com/

bakerkr
Posts: 21
Joined: Fri May 19, 2006 8:22 am
Location: Virginia Beach, VA

Post by bakerkr »

good point, I turned it off and still can't download.

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andyb
Vectric Wizard
Posts: 301
Joined: Fri Jun 02, 2006 2:11 am
Model of CNC Machine: MultiCAM, Shopbot PRTAlpha
Location: Oakwood, GA
Contact:

Post by andyb »

If you have a popup blocker, that may prevent the windows from displaying. Google and yahoo toolbars have popup blockers. If you have one of the toolbars temporarily turn it off.

Andy B.

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JamesB
Vectric Alumni
Posts: 1257
Joined: Tue May 30, 2006 1:24 pm
Model of CNC Machine: Exel CNC SL60/90 Pro
Location: Warwickshire, UK

Post by JamesB »

Kevin,

I have been away for a couple of days but will look at this today - sorry for the delay.
I see you emailed me so will reply to that directly.
Thanks and sorry for the troubles,
James

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