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Our new customer portal V&CO is now live!

PostPosted: Thu Jun 29, 2017 2:10 pm
by Stephanie Downing
We have been working to streamline our processes and give our customers more of what they want. With the launch of version 9 imminent we felt that it was the perfect opportunity to launch our Vectric & Community (V&CO) initiative, a new and improved online portal designed with our customers in mind.

V&CO gives all of our customers access to a personalised account bringing together free products and projects they are entitled to regardless of what version of the software they are currently running.

Vectric Tip -


If you want to be one of the first to upgrade to V9 when we launch it, make sure you have signed in to your V&CO customer portal account.

If you have an existing account you can log in by going to https://portal.vectric.com/. All you need is the e-mail address your software is registered with.

If you don’t have an existing portal account, use your registered e-mail address to sign up. You will be sent a verification e-mail with the opportunity to create your password. If you don't know your registered e-mail address, or if you no longer have access to that email account please contact support on support@vectric.com

If you purchased through one of our hardware partners and you haven’t yet registered your software, you will need to do this before you can access your V&CO account.

Please note - the only way you will be able to upgrade is through your V&CO account!

Re: Our new customer portal V&CO is now live!

PostPosted: Thu Jun 29, 2017 7:06 pm
by rbrague
Looking Good
In Fact Very GOOD


thank you

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jun 30, 2017 2:39 am
by 4DThinker
Stephanie Downing wrote:With the launch of version 9 imminent

Imminent:
adjective
1. likely to occur at any moment; impending:

I'm drooling with anticipation! Please Please Please launch it within the next few moments! Very cruel to make us wait until Monday! ;)

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jun 30, 2017 4:46 am
by IslaWW
4D...
History has shown that most new releases happen on a Tuesday. There are only 52 or 53 of them.

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jun 30, 2017 7:40 pm
by CarveOne
With some help from Vectric Support this morning my customer portal is ready for V9, and I have finally upgraded to V8.5. I'm ready for the V9 upgrade whenever it is ready. My check book, not so much, but bring it on Vectric - we're anxiously waiting ...

CarveOne

Re: Our new customer portal V&CO is now live!

PostPosted: Thu Jul 06, 2017 2:43 pm
by capraun
How soon is "imminent" ???

can't wait for the release of V9

Re: Our new customer portal V&CO is now live!

PostPosted: Thu Jul 06, 2017 5:46 pm
by Frunple
The two sided machining upgrade does look interesting.

Re: Our new customer portal V&CO is now live!

PostPosted: Thu Jul 06, 2017 8:12 pm
by LouF
The link that was sent to me did not work.. :?

Re: Our new customer portal V&CO is now live!

PostPosted: Thu Jul 06, 2017 9:55 pm
by Adrian
LouF wrote:The link that was sent to me did not work.. :?


It's the same link for everyone - https://portal.vectric.com - do you mean your login/password doesn't work?

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 07, 2017 6:47 pm
by LouF
Adrian wrote:
LouF wrote:The link that was sent to me did not work.. :?


It's the same link for everyone - https://portal.vectric.com - do you mean your login/password doesn't work?

It works now. :D

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 14, 2017 4:00 pm
by 4DThinker
Imminent sure is taking longer than I expected. Longer even than the definition of that word implies. I know Vectric is all excited about being at the AWFSfair in a few days, but this is just a bit cruel to keep teasing us with no release of 9. :(

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 14, 2017 4:21 pm
by mtylerfl
4DThinker wrote:Imminent sure is taking longer than I expected. Longer even than the definition of that word implies. I know Vectric is all excited about being at the AWFSfair in a few days, but this is just a bit cruel to keep teasing us with no release of 9. :(


It's still imminent. :D

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 14, 2017 7:42 pm
by sylvan356
I agree with 4D Thinker. Imminent has a definition. It certainly has not been met. If they are fixing something then so be it but it would be nice if they said as much!

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 14, 2017 7:51 pm
by Rcnewcomb
The quality of the product is remembered long after the delivery date

Re: Our new customer portal V&CO is now live!

PostPosted: Fri Jul 14, 2017 7:53 pm
by Ronwoodson2
Better to get it as bug free as possible prior to release than to put out a buggy product. Their reputation is at stake.
I am ready for V9, but I want something that works. JMO