Support Pages and Frequently Asked Questions

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Re: Support Pages and Frequently Asked Questions

Postby Rcnewcomb » Wed May 13, 2015 2:49 am

so we need a "post a new question" button


The "Post a new topic" does that
PostNew.png
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Re: Support Pages and Frequently Asked Questions

Postby Ms Wolffie » Wed May 13, 2015 1:05 pm

Dearest Randall,
I was actually talking about FAQ not Aspire General.
I am perfectly aware of the "Post a new topic" in the general section but they are software specific.
Cheer up and take an anti-sarcasm tablet, please.
Cheers
Wolffie

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Re: Support Pages and Frequently Asked Questions

Postby Adrian » Wed May 13, 2015 1:18 pm

Ms Wolffie wrote:So I have looked everywhere I can think of but where is this "A Support Contact forum" that is mentioned in the first post? If it is this forum, then one is already here and will just go around in circles.
The "Post a reply" button is meaningless if one wants to ask a new question, not reply to one already there, so we need a "post a new question" button.


It's a typo. The Support Contact Form is here - http://support.vectric.com/contact

I would have assumed as well from what you typed that you were talking about posting a new question on the forum not in the FAQ so I don't think Randall was being sarcastic.

The actual FAQ's are on the support site rather than here. The Support site is the main place for Vectric themselves to provide support information to users. This forum is primarily a user to user resource.

I agree that there should be a sticky post explaining the PM situation as that one comes up a lot and I always forget where the original post from Brian explaining it all is. Tricky thing to search for as well.
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Re: Support Pages and Frequently Asked Questions

Postby Chelmite » Fri Jun 05, 2015 9:18 pm

How do I move my post from VCarve Pro to Aspire?
viewtopic.php?f=5&t=22593&p=161129#p161129
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Re: Support Pages and Frequently Asked Questions

Postby stargeezer » Mon Jun 15, 2015 6:29 am

One of the many things I want to make now that I have my CNC router running are wooden clockworks. As far as building my machine went, I could not be more pleased with the outcome and the list of upcoming "jobs" is getting longer and longer. Alas, I've ran aground when it comes to software, I really don't understand enough to understand what I don't understand. :shock: I've bought Mach 3 and a few support packages, Corel Cad for drawing (I like it because it uses Autocad language), Corel Draw X7 Suite, and Cut2d. After all that, it seems that I might need more software, but being a retired Army Sargent means that I've just got to KNOW that I must have a $2000 software package like Aspire before I can pull the trigger on it, that's a lot of money for me. I don't know anybody who is doing this sort of thing so I turn to this group and ask "Do I need Aspire to cut gears for clocks or can I do the job with Cut 2d?".

Thanks
Larry
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Re: Support Pages and Frequently Asked Questions

Postby Adrian » Mon Jun 15, 2015 7:57 am

You can do it all with Cut2D. Gears aren't 3D cuts so you don't need Aspire. You don't even need the Corel packages you've bought. There are many threads on the forum from people cutting gears. If you do a search for gears (search button at top of the page) you'll find them.
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Re: Support Pages and Frequently Asked Questions

Postby stargeezer » Mon Jun 15, 2015 2:26 pm

Thanks Adrian, and particular thanks from my bank account. :) I would suggest that Vectric might do more to help total nubs to understand just what each of their programs is capable of doing when we are shopping. Of course, those of us who are as dumb about software as I am might be beyond that. Even with the "free trial" period, without being able to explore everything I wasn't too certain what it is capable of doing and what was my total software ineptitude. :lol:

I should have added that I picked up the Corel Draw partially because I'm taking a class with it at our local college this summer. Perhaps I can be taught something..... :lol: :lol: :lol:

Be happy and well,
Larry
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Re: Support Pages and Frequently Asked Questions

Postby Adrian » Mon Jun 15, 2015 2:30 pm

There is a product comparison page here - http://www.vectric.com/products/compare.html - but it does require some knowledge of the terminology of the CNC world. There is a good introduction to CNC document by Vectric that might help with that - http://www.vectric.com/support/introduction-to-cnc.html
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Re: Support Pages and Frequently Asked Questions

Postby steven.brown3 » Wed Jul 01, 2015 2:42 am

Hello everyone. I am new to CNC. I have a piranha and I am wondering if anyone has constructed a duct removal jig for the piranha?
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Re: Support Pages and Frequently Asked Questions

Postby honesttjohn » Mon Jul 06, 2015 7:22 pm

Does Aspire work with Artclip3D?

HJ

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Re: Support Pages and Frequently Asked Questions

Postby Adrian » Mon Jul 06, 2015 7:55 pm

You don't need ArtClip3D if you've got Aspire you can use the models from VectorClip3D (and any other 3D site) directly in Aspire.
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Re: Support Pages and Frequently Asked Questions

Postby honesttjohn » Mon Jul 06, 2015 9:56 pm

Is the Wildlife program still available or has it been discontinued? If so, how much?

HJ
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Re: Support Pages and Frequently Asked Questions

Postby JamesB » Tue Jul 07, 2015 8:14 am

The wildlife program (Design & Carve) is no longer available. We are planning to convert some of the projects over to be provided through http://www.designandmake.com in the next few months. So I would suggest going to that website and joining their mailing list so you can be alerted when they become available.

Thanks,
James
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Re: Support Pages and Frequently Asked Questions

Postby phill05 » Wed Jul 08, 2015 9:03 am

This is not a Reply but cannot see any other button I need to ask a question, I am having problems with logging into this forum, until yesterday I was logged in all the time then last night I was asked to login and it rejected my password thinking I must have done it wrong I pressed "I forgot my password" got a new one last night entered the forum changed my password, this morning same again, had to request a new password and here I am, I do not want to go through all this hassle again, nothing has changed on my computer no update's have been made to it, no new software has been installed.

Can anyone explain what is going wrong please?

Phill
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Re: Support Pages and Frequently Asked Questions

Postby bill565 » Sun Jul 19, 2015 2:36 pm

As I travel so much, I have had the log me on each time set on multiple computers.

The behavior you describe about not being kept logged in sounds like what happens when I use one computer for a couple of days and then when I get back home, I have to log back in from my primary. Perhaps you logged in using a different computer or browser, like a phone or something that has the log me in each time set?

If not, sounds like there could be a setting or something clearing your cache and cookies.

Sorry if this is not addressing the issue, just a couple of thoughts.

Bill
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