Thanks to the Customer Support Team at Vectric

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Thanks to the Customer Support Team at Vectric

Postby rj_packwin » Tue Dec 09, 2008 1:37 am

Tony / Mark and / or Brian,

Although I expressed my disappointment about delayed delivery a few days ago, I have to say, once you guys found out about the situation you got on it and made it right!

I received your shipment today ... still haven't seen the shipment from Shareit. I do really appreciate it. And to all the users who responded in support of Vectric when I expressed my concern on the blog, thank you for supporting us both (and my wife has also taught me to say, you were right).

Unfortunately, I have to do a little traveling this week and I won't get to use the software until this coming weekend. Oh well, that's how things work some time.

I do really appreciate all the personal attention toward making this right. Your notes, your concern, and your actions quickly proved to me you guys put the customer first!

Thanks,

Ray
:D
rj_packwin
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