9.5 fails to start

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9.5 fails to start

Postby keith20mm » Fri Nov 09, 2018 1:19 am

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"The procedure entry point GetLogicalProcessorInformation could not be found in the dynamic link library KERNEL32.DLL"

Meanwhile, 8.5 and all others have been running just fine on same machine.

What's the problem?
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Re: 9.5 fails to start

Postby Rcnewcomb » Fri Nov 09, 2018 2:01 am

Try reinstalling 9.5
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Re: 9.5 fails to start

Postby BrianM » Fri Nov 09, 2018 6:41 am

Are you running XP? This error occurs if service pack 3 isn’t installed. For V9, XP must have service pack 3 (sp3) installed.

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