Is anyone else experiencing this?
Have upgraded to new v9.506 version and now I'm having issues with Tiling toolpaths.
Either it doesn't show me the toolpath at all for a selected Tile or it does but generates the error below when I move from T1 to T2 to T3, etc.
Tiling Error in new Aprire v9.506
- mfirlott
- Vectric Craftsman
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- Joined: Thu Feb 07, 2013 12:49 am
- Model of CNC Machine: Stinger 1 (2014)
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Tiling Error in new Aprire v9.506
(Mitch)
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
- highpockets
- Vectric Wizard
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- Model of CNC Machine: PDJ Pilot Pro
- mfirlott
- Vectric Craftsman
- Posts: 299
- Joined: Thu Feb 07, 2013 12:49 am
- Model of CNC Machine: Stinger 1 (2014)
- Location: Cantley, Quebec, Canada
- Contact:
Re: Tiling Error in new Aprire v9.506
No I didn't. I thought they monitored this forum. Am sending a note right away. Thanks.
(Mitch)
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
- highpockets
- Vectric Wizard
- Posts: 3667
- Joined: Tue Jan 06, 2015 4:04 pm
- Model of CNC Machine: PDJ Pilot Pro
Re: Tiling Error in new Aprire v9.506
They do frequent the forum, but on issues like this it's better and faster contact support directly.
John
Maker of Chips
Maker of Chips
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- Vectric Staff
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Re: Tiling Error in new Aprire v9.506
Sending to support@vectric.com makes sure this is seen more quickly, but also you'd be free to add more data (i.e. project, steps) as it will be confidential.
Thank you.
Thank you.
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Mohamed
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Mohamed
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- mfirlott
- Vectric Craftsman
- Posts: 299
- Joined: Thu Feb 07, 2013 12:49 am
- Model of CNC Machine: Stinger 1 (2014)
- Location: Cantley, Quebec, Canada
- Contact:
Re: Tiling Error in new Aprire v9.506
I did have an email exchange with Vectric. Provided all the steps I took to create the error and they provided me a DropBox location to leave my file for them to reproduce. Am waiting to hear more.
As an aside...they responded very quickly. I couldn't send my file via email due to 29Mb size. They gave me another address that accepted large files but my email provider had a limit. I tried via DropBox and I couldn't get it to work properly as they couldn't see my file. They immediately sent me another email with their DropBox location and I uploaded the file there. GREAT service!!!!
As an aside...they responded very quickly. I couldn't send my file via email due to 29Mb size. They gave me another address that accepted large files but my email provider had a limit. I tried via DropBox and I couldn't get it to work properly as they couldn't see my file. They immediately sent me another email with their DropBox location and I uploaded the file there. GREAT service!!!!
(Mitch)
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
Re: Tiling Error in new Aprire v9.506
Hi mfirlott,
No doubt you will hear from our support team, but there is an update of Aspire to 9.507 available and I believe it should have a fix for the issue you are experiencing.
Thanks,
Adam
No doubt you will hear from our support team, but there is an update of Aspire to 9.507 available and I believe it should have a fix for the issue you are experiencing.
Thanks,
Adam
- mfirlott
- Vectric Craftsman
- Posts: 299
- Joined: Thu Feb 07, 2013 12:49 am
- Model of CNC Machine: Stinger 1 (2014)
- Location: Cantley, Quebec, Canada
- Contact:
Re: Tiling Error in new Aprire v9.506
Thanks Adam...I will update this evening when I get off work. Thanks.
(Mitch)
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
- mfirlott
- Vectric Craftsman
- Posts: 299
- Joined: Thu Feb 07, 2013 12:49 am
- Model of CNC Machine: Stinger 1 (2014)
- Location: Cantley, Quebec, Canada
- Contact:
Re: Tiling Error in new Aprire v9.506
That did it...the new patch was indeed the fix. Error is gone and toolpath tiles properly.
Thanks...great service from Vectric AGAIN!!!!!
Thanks...great service from Vectric AGAIN!!!!!
(Mitch)
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser
CAMaster Stinger I
Vectric Aspire
Epilog 45watt Helix Laser