trouble with the tutorials

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trouble with the tutorials

Postby argreen » Mon Jul 02, 2018 8:50 pm

Hopefully my following comment will not brand me as a sexist but since Vectric changed the tutorials to a women's voice I can not understand what she is saying. Granted, my hearing is poor especially with the higher pitch of a women's voice. Is anyone else having this problem and is there a workaround?
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Re: trouble with the tutorials

Postby Rcnewcomb » Mon Jul 02, 2018 8:54 pm

If you watch the versions on YouTube you can enable captions.

I’ve requested that they have an option for captions in future tutorials since my hearing is poor. But I know that adds the the complexity of producing the videos.
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Re: trouble with the tutorials

Postby garymkrieg » Mon Jul 02, 2018 10:58 pm

Your not alone between the high pitched tone and the English accent someone who is hard oi hearing will experience problems, I do. Getting old is not easy!

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Re: trouble with the tutorials

Postby highpockets » Mon Jul 02, 2018 11:48 pm

I agree, I have to wear head phones with the volume all the way up to listen to the tutorials. That said, I really like her tutoring style. "I'm happy with that" :D :D :D
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Re: trouble with the tutorials

Postby martin54 » Tue Jul 03, 2018 12:55 am

Don't think you can be though of as being sexist if you mention what for you seems to be a valid point :lol: :lol:
I am a bit like John (highpockets) I wear headphones for a lot of things that I do on the internet, tutorials from Vectric are no different from some others I have watched/listened to but the accent isn't a problem as I am in the UK myself :lol: :lol:

Some of the tutorials I watch seem to have very good sound quality so maybe it is something Vectric could look into if people are having problems. They keep an eye on the forum but some things don't get noticed so best thing to do is to send an email to support & highlight the difficulties you are having, looks like your not the only one so this is something that they would want brought to their attention :lol: :lol: :lol:
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Re: trouble with the tutorials

Postby MarkJohnston » Tue Jul 03, 2018 1:41 am

I also like Becky's style of teaching but have a rough time understanding some of the words.

I also have to wear a headset with the volume up to get all the words and even then I have to rewind a little once in a while.

Closed caption would be a good feature.

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Re: trouble with the tutorials

Postby FixitMike » Tue Jul 03, 2018 1:59 am

Another thing that would help would be if they would use a large, dark, cursor with a tail. I've already suggested it to Vectric Support.
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Re: trouble with the tutorials

Postby Dale1944 » Tue Jul 03, 2018 2:59 am

Amen to all of the above. Becky is incredibly talented and has so much to share. Unlike Martin, I hear with a pronounced American accent. This is in addition to the above mentioned auditory problems. I would greatly appreciate any ameliorative actions Vectric is able to accomplish.
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Re: trouble with the tutorials

Postby carbidetooth » Tue Jul 03, 2018 7:06 am

Funny, I kinda like Becki's accent and manner, but I also use headphones because of lousy hearing. In fact, I must find it kinda soothing, as they sometimes seem…..make me....sleepy!
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Re: trouble with the tutorials

Postby Jozua » Tue Jul 03, 2018 10:59 am

For once, I am grateful that Vectric decided to use Becki to do the tutorials. I understand her just fine. I do not even need earphones albeit being in the Armoured Corps for 26 years.
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Re: trouble with the tutorials

Postby DLWOODWORKS » Tue Jul 03, 2018 3:57 pm

I do enjoy listening to Becki on the tutorials. I do have to turn my speakers way up because of being a landing signal officer landing and launching helicopters off Coast Guard ship flight decks. Standing a few feet in front of turbine engines is a little hard on the high frequency hearing range. :shock:
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Re: trouble with the tutorials

Postby KMoffett » Tue Jul 03, 2018 5:23 pm

Hearing aids folks! After trying to watch "Darkest Hour" in the theater, I had my hearing checked. Between the British accent, Churchill's mumbling, and the loud music over the dialog I missed half the movie. Up to 1KHz I'm OK. But after that it's a very steep drop. OK, it was $4,200USD for a pair of programmable hearing aids. But god the difference. :) Even my family noticed the difference in me. Much less what...What...WHAT! The audiologist demanded that I wear ear protectors when machining, as hearings only goes down hill. Think about it. For those of you who wear glasses, do you ever regret getting them?

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Re: trouble with the tutorials

Postby Savannahdan » Tue Jul 03, 2018 9:08 pm

Funny in that I've not had any problems understanding what is being said in the tutorials. I do have times in which there are people that I cannot understand and I know part of the issue is me slowing down my brain to concentrate on what they are saying. I find that when I watch one of Becki's tutorials that I listen more carefully because I know she is very knowledgeable about the Vectric products and I just plain enjoy her accent. So, if you have trouble understanding and/or hearing her get some hearing aids as suggested.
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Re: trouble with the tutorials

Postby keastab » Tue Jul 03, 2018 9:17 pm

I can understand the tutorials just fine if I can get the dolby system I have turned up to max. Bass turned off and All the mid and high range sliders to max. the recorded volume of the video when loaded into pinacle editing software is about 1/3 the way up. which makes it an 8 to 35-40 year olds range. Us older folks are going to have problems. I asked my wife who HAS hearing aids if she understood what was being said. Her reply was it's too low. Ummm to one of the posters on here, kicking out money for hearing aids just to understand tutorials is asking a bit much when all it would take is reposition the Mic or getting a better one for tutorials and recording it at a slightly higher level. I do Video editing for a few companies on the side and can record the ads that they want @100% volume and then Edit it to the mixer sound levels I want that is comfortable to most users @ 40% output. even using cheapy Microsoft movie editing software or my high priced stuff.
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Re: trouble with the tutorials

Postby mtylerfl » Tue Jul 03, 2018 9:41 pm

We (Vectric staff and I) had a recent discussion about improving volume levels when recording video.

We all agree there is room for improvement. Beki’s more recent audio recordings seem fine to me, but mine need to be boosted. I have a Bluetooth microphone. It sometimes has lost connection without my knowledge during recording. So, I just started talking louder instead of using it, but that’s not a good solution. Volume still varies too much.

I also have another very pricey wireless mic, but the transmitter portion is too unwieldy (big) to connect to the iPhone I use for recording video. My headset wired mic is great when recording at the computer, but cant be used for recording in the shop with the iPhone.

I’m shopping for a mic!
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