General Questions about Aspire Support

This forum is for general discussion about Aspire
TSM2018
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General Questions about Aspire Support

Post by TSM2018 »

Hi, I am a new user. How long do I have for software support?

Thanks - TSM2018

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highpockets
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Re: General Questions about Aspire Support

Post by highpockets »

No time limit
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martin54
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Re: General Questions about Aspire Support

Post by martin54 »

TSM2018 wrote:Hi, I am a new user. How long do I have for software support?

Thanks - TSM2018
Your allowed to ask one question during the life of the software, since you have just asked a question that's your support finished :lol: :lol: :lol:

Seriously there isn't a time limit as John says, Vectric are a very helpful Company, I have phoned them a number of times as I am in the UK & it's easier for me than email. Then there is the forum where you can ask as many questions as you want at anytime. Best thing is no one will ridicule you no matter how silly you think the question may be :lol: :lol:

GaryR6
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Re: General Questions about Aspire Support

Post by GaryR6 »

I believe there has been over 200,000 questions asked and answered on the forum......Ok, so many may have been mine but Vectric will prove to be the BEST software company you may have ever dealt with. If the users don't know the staff will.
Now if they could just make me taller or better look'en......

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SteveNelson46
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Re: General Questions about Aspire Support

Post by SteveNelson46 »

Vectric responds very well to just about any way you contact them. They are an awesome company. As far as I know, there are no time limits. Best of all, there is no fee or charge for it.
Steve

TSM2018
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Re: General Questions about Aspire Support

Post by TSM2018 »

I am old enough to remember these huge volumes of printed materials that you got when you spent money on software, so is there any printed materials for rookies? At least Short Cut keys? I'm going to have to set up two monitors, so I can watch the video, then switch to a different window to practice on aspire, or set up the laptop and desktop... I've got a piece of scrap masonite... going to see if I can import a dxf, and generate a tool path...

When I made the decision to purchase aspire, there was a side by side comparison for the features.
When I look at the online tutorials, the "beginners" tutorials all have as an example the Wing Spar tutorial in my quick review for . Is that the best place to begin is the beginners tutorials?

or,,, do I start with cut 2D and then progress through more advanced techniques. I am interested in tapping into the experience of the group in learning how to approach the magical world of CNC-ing.

Thanks for the replies - and someday long into the future, I am definitely planning to give back to the vectric community! I'm so excited, I want to stay up late, and I am waking up to the thoughts of using my CNC.

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Re: General Questions about Aspire Support

Post by Rcnewcomb »

At least Short Cut keys?
ShortcutKeys.PNG
General Shortcut Keys
Shortcut key Description
Ctrl + A Select All vectors
Esc Deselect All vectors

Select ⇐ Mouse Right to Left Selects all vectors inside and touching selection rectangle

Select Mouse Left to Right Only selects vectors fully inside selection rectangle

N Toggles between Selection and Node Editing modes
Esc Switches to Selection Mode (exits Node editing or Transform mode)
T Opens the Scale form for Transforming the vectors
M Opens the Move form
R Opens the Rotate form
J Opens the Join Vectors form
Ctrl + M Opens Measure tool form
9 Rotates selected object 45° counterclockwise
0 Rotates selected object 45° clockwise

Esc Exits vector drawing and editing tools and closes the data entry form

Right mouse click Exits vector drawing and editing tools and closes the data entry form

Space-bar Re-opens the last vector creation form you used. This is very useful when using other forms in between each shape / text / dimension you create.

Z Zoom - click top left and bottom right corners to zoom
Esc Exits zoom mode returning to Selection mode
CRTL + F Zoom to fit Job
F Zoom to fit Material
F6 Zoom to fit Material

F1 Opens the Help File
F2 Opens the 2D Drawing window
F3 Opens the 3D Preview window
F4 Opens the Snap Settings form
F5 Refreshes the 2D window
F6 Scales 2D view to fit material
F8 Toggles between the Drawing and Modeling Tab
F9 Center selected object in view
F10 Opens the Alignment Tools form
F11 Toggle Drawing Tab on
F12 Toggle Toolpath Tab on
- Randall Newcomb
10 fingers in, 10 fingers out, another good day in the shop

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Adrian
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Re: General Questions about Aspire Support

Post by Adrian »

TSM2018 wrote:I am old enough to remember these huge volumes of printed materials that you got when you spent money on software, so is there any printed materials for rookies? At least Short Cut keys?
Look on the Help menu. As Randall has shown the Shortcut Keys are on there and there is also the Help Contents which is the interactive version of the volumes of printed materials. You can click on the screen shots on the first page to drill down to detailed help about that particular item or click the Single Page link at the bottom and read it end to end like a book. There's also a PDF link so you can print it out as well.

TSM2018
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Re: General Questions about Aspire Support

Post by TSM2018 »

Thanks - for the help; I'll try to not over analyze this learning process!

:D

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Re: General Questions about Aspire Support

Post by Leo »

Ask away.

Keep in mind that this is a user group, not Vectric Staff - though Vectric Staff DOES participate from time to time, and yes they are very friendly and very helpful, hopefully we are also. There is a LOT of talent in here.

Ask away - the more questions the better - lots of other folk are reading and have the same question, but they don't ask - your questions will help them also.
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

TSM2018
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Re: General Questions about Aspire Support

Post by TSM2018 »

I printed the intro to CNC and then each product details and comparison chart - in combination with the aspire v9 pdf that another forum participant requested, I think I now have the printed items I need to gain my bearings. Yesterday was a not terribly productive watching the video tutorials; I definitely need a second monitor for this learning experience - will contact my tech expert to set me up with two monitors for a while, then I can watch, pause and use Aspire at the same time.

I have a huge mental list of things I want to create.

fixtureman
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Re: General Questions about Aspire Support

Post by fixtureman »

There is no time limit I asked James a question at the Aspire meeting back in 2012 and still havn't come up with the answer. Could never figure out why a Photo V Carve litho would take a lot more time to render when I set the zero to The bed instead of the material.

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Leo
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Re: General Questions about Aspire Support

Post by Leo »

TSM2018 wrote: I definitely need a second monitor for this learning experience - will contact my tech expert to set me up with two monitors for a while, then I can watch, pause and use Aspire at the same time.
I would caution you to be careful on dual monitors.

Once you try dual monitors you will never want to go back to one.
Imagine the Possibilities of a Creative mind, combined with the functionality of CNC

TSM2018
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Re: General Questions about Aspire Support

Post by TSM2018 »

The forum is most useful, and active community. Yesterday I found this lovely 4th axis Youtube link and the user was using a jet lathe. I cannot find that link. Except for commenting on the post, which I unfortunately did not comment, I don't know how I found it... Is there an ability to "bookmark" posts in the forum?

Thanks -

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Re: General Questions about Aspire Support

Post by dwilli9013 »

Yes on the bottom left of the page it gives you the option to subscribe or bookmark a forum discussion. :lol: :lol: :lol:
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