v9 won't open a project after it has been saved

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v9 won't open a project after it has been saved

Postby TerryT » Sat Aug 05, 2017 2:51 am

Ok, so I got v9, I immediately opened a file from 8.5 made a quick change and saved it (from v9). When I tried to open it again I received and error that it could not be opened. Anyone else experience this problem?

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Re: v9 won't open a project after it has been saved

Postby highpockets » Sat Aug 05, 2017 3:06 am

Try opening v9 then open the file.
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Re: v9 won't open a project after it has been saved

Postby TerryT » Sat Aug 05, 2017 3:26 am

Oddly enough it only seems to happen on larger files. I can open, save, close AND reopen smaller files. Just not larger ones.

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Re: v9 won't open a project after it has been saved

Postby highpockets » Sat Aug 05, 2017 3:27 am

How large?
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Re: v9 won't open a project after it has been saved

Postby TerryT » Sat Aug 05, 2017 3:36 am

One of the files is 18,149 K. It works fine with a file of 4,563 K.
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Re: v9 won't open a project after it has been saved

Postby highpockets » Sat Aug 05, 2017 3:50 am

Just opened a 54.9MB file no problem. It's the biggest I have.
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Re: v9 won't open a project after it has been saved

Postby Rcnewcomb » Sat Aug 05, 2017 6:55 am

What is the exact error message?
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Re: v9 won't open a project after it has been saved

Postby TerryT » Sat Aug 05, 2017 10:13 pm

It's working. Thanks for the assistance.
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Re: v9 won't open a project after it has been saved

Postby martin54 » Sat Aug 05, 2017 11:00 pm

TerryT wrote:It's working. Thanks for the assistance.


So what was the problem or did it just suddenly start working on it's own :lol: :lol:

Always nice to know what people did to fix a problem just incase it is something you come across in the future :lol: :lol:
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Re: v9 won't open a project after it has been saved

Postby Bonch » Sun Aug 06, 2017 1:54 am

Been happening to me alot also. I had to reboot my computer today on one I was working on to get it to open. Wouldn't open form Aspire, file manager or directly in windows.
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Re: v9 won't open a project after it has been saved

Postby mohamed » Sun Aug 06, 2017 4:34 am

Could you describe a bit more what the issue was? Any error messages, etc.. I'm afraid we don't use much to go by from the descriptions at the moment in case there is a genuine issue with the software or if it's something else specific to the machine/OS

Thank you
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Re: v9 won't open a project after it has been saved

Postby Bonch » Sun Aug 06, 2017 4:55 am

I will post a screen show of the window that pops up if it happens again.
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Re: v9 won't open a project after it has been saved

Postby Adrian » Sun Aug 06, 2017 8:52 am

If it's an error code 1 and it's a large file it may be that it is still being written to disc, checked by the AV, backed up etc.

I used to use a real time file versioning system with Aspire and I would often get an error if I tried to open the file again straight after saving because the versioning software needed a few seconds of exclusive access to the file to process changes.
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Re: v9 won't open a project after it has been saved

Postby SteveNelson46 » Sun Aug 06, 2017 6:37 pm

I have had that problem quite often. I use Google Drive to keep my files backed up and when Google has the file open for backup it will not allow access. Sometimes it doesn't release the file and the problem persists. Try copying the file to a location that is not in the backup path and open it from the new location.
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Re: v9 won't open a project after it has been saved

Postby TerryT » Mon Aug 07, 2017 1:56 am

I'm not entirely sure what the fix was. I downloaded V9 from the portal. As I said, if I opened an 18,000plus K file in V9 and then saved it. V9 would not open it again. I was thinking maybe it was only happening on my computer so I loaded my v9 on my wife's computer and it did the same thing.
Long story short, I went back to the portal to reinstall it and now it works fine. I did notice, however, that the first time I downloaded and installed v 9.07 and the second time it was v 9.09. Not sure if that has anything to do with it.

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