Anomaly in V9

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Re: Anomaly in V9

Postby dealguy11 » Wed Jul 26, 2017 10:11 pm

It was "yes". Set it to "no". I do have a Wacom tablet but don't use it a lot. Didn't change anything - still seeing the behavior.

EDIT - also to answer Martin's question, I'm running the latest version of Windows 10 Pro and it's up-to-date on upgrades.
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Re: Anomaly in V9

Postby highpockets » Wed Jul 26, 2017 10:32 pm

Also to answer Martin, I too am running the latest version of Win 10 with the latest updates. I've also check the display drivers to make sure they are up to date.
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Re: Anomaly in V9

Postby herbausa » Wed Jul 26, 2017 11:06 pm

Mouse's battery perhaps? If corded, bad contact? Sorry, but we never know, and I notice when the battery of my mouse weakens it becomes erratic.
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Re: Anomaly in V9

Postby highpockets » Wed Jul 26, 2017 11:22 pm

herbausa wrote:Mouse's battery perhaps? If corded, bad contact? Sorry, but we never know, and I notice when the battery of my mouse weakens it becomes erratic.


Wireless mouse, but the batteries were replace about 3 weeks ago.
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Re: Anomaly in V9

Postby dealguy11 » Wed Jul 26, 2017 11:28 pm

I actually replaced the mouse, thinking that was the issue. No joy.
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Re: Anomaly in V9

Postby SteveNelson46 » Thu Jul 27, 2017 12:32 am

I tried it also and got some unexpected behavior. If you have another program open, like another copy of Aspire, and that window is maximized in the background and the focus is on Aspire in the front-most window, following Highpocket's instructions will result in changing the focus to the window underneath. The window underneath must be maximized to full screen or nothing will happen.
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Re: Anomaly in V9

Postby highpockets » Thu Jul 27, 2017 1:00 am

The numbers are growing!
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Re: Anomaly in V9

Postby dwilli9013 » Thu Jul 27, 2017 1:23 am

Hmmmm Mine is doing it also but only on my laptop at home. This laptop runs window 10. :shock: :shock: :shock:
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Re: Anomaly in V9

Postby dealguy11 » Thu Jul 27, 2017 3:03 am

It does seem to be specific to computer configuration somehow. I just tried it on my laptop, with several programs running in the background, and it's not happening on that machine.
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Re: Anomaly in V9

Postby highpockets » Thu Jul 27, 2017 3:44 pm

Here's the video of the anomaly I sent to support. https://www.youtube.com/watch?v=vr8F4bxV7xI
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Re: Anomaly in V9

Postby mohamed » Thu Jul 27, 2017 4:20 pm

I've disabled double click handling on the toolbar and list button. This won't have any effect from the user's point of view. At best, it will eliminate the issue. At worst, it will narrow the problem further from our point of view, as we're still unable to reproduce the issue.

This will be in V9.009, so keep an eye out on it please when it's released.

Thank you

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Re: Anomaly in V9

Postby highpockets » Thu Jul 27, 2017 5:16 pm

Thanks Mohamed as a retired software developer I understand the problems trying to track down a problem you can't reproduce.
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Re: Anomaly in V9

Postby highpockets » Thu Jul 27, 2017 5:54 pm

Just received an email from Vectric support, they have been able to replicate the problem and working on a fix!!! The fix will be in a future sub version release.

Way to go Vectric :!: :!: :!:
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Re: Anomaly in V9

Postby dwilli9013 » Thu Jul 27, 2017 6:39 pm

:lol: :lol: :lol: :lol: Never a doubt.
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Re: Anomaly in V9

Postby ohiolyons » Thu Jul 27, 2017 6:52 pm

It is too bad all companies aren't like vectric. Outstanding product and outstanding customer support.
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