Upgrade toVCP10

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Upgrade toVCP10

Postby naijin » Fri Sep 13, 2019 2:16 pm

Hi there, I have received an E-mail saying that I am entitled to a free upgrade to VCP 10 but when I go to the porthole and try to upgrade I am asked to pay the upgrade fee, what am I doing wrong, or am I not entitled to the free
upgrade?
Regards
Nick :shock: :?:
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Re: Upgrade toVCP10

Postby Adrian » Fri Sep 13, 2019 2:23 pm

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Re: Upgrade toVCP10

Postby naijin » Fri Sep 13, 2019 2:35 pm

Thanks Adrian, looks like I will have to cash in a few more Pension cheques before upgrading, I better tune up the pace maker again, got all excited before the big downer.
Cheers
Nick :(
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Re: Upgrade toVCP10

Postby FastFarmer » Fri Sep 13, 2019 10:51 pm

naijin wrote:Thanks Adrian, looks like I will have to cash in a few more Pension cheques before upgrading, I better tune up the pace maker again, got all excited before the big downer.
Cheers
Nick :(

Funny, I feel like that. I understand Vectric cant just give software away and sure people will always complain, but is it $US175 of upgrade?
When compared to other free software seems crazy to me..
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Re: Upgrade toVCP10

Postby dbchamber » Sat Sep 14, 2019 2:01 am

I got the same email and result and was told that it was an error and that I had to pay. Not good customer relations!
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Re: Upgrade toVCP10

Postby Adrian » Sat Sep 14, 2019 9:46 am

FastFarmer wrote:
naijin wrote:Thanks Adrian, looks like I will have to cash in a few more Pension cheques before upgrading, I better tune up the pace maker again, got all excited before the big downer.
Cheers
Nick :(

Funny, I feel like that. I understand Vectric cant just give software away and sure people will always complain, but is it $US175 of upgrade?
When compared to other free software seems crazy to me..

Can't please all the people all the time. Amongst commercial software providers I've never come across one with such a generous upgrade policy. There has been many a time with other software I've used that I've bought a week before a new version has come out and the policy is "tough, you want it, pay for it". Whereas with Vectric I would have a year.

As for whether the upgrade is worth the cost that is down to the individual. The majority of the new features are of no interest to me but the ones that are have saved me hours per week (I'm a beta tester) so the cost would have been recovered in a few days. For some people there might not be $175 of value in there for others it might be worth ten times that to them.

Comparison to "free" software are always risky. Do they have the level of support that Vectric does, do they offer tutorials and documentation to the level that Vectric does?
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Re: Upgrade toVCP10

Postby timon » Sat Sep 14, 2019 8:14 pm

I Want to know what free software he is talking about I love to try all the free stuff but LOVE Vectric

I have not found anything as easy and in depth for my money and time I'm super glad I put out the money the node editing update would have made me pay for the upgrade but i squeaked in by 9 days so thank you guys
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Re: Upgrade toVCP10

Postby rtibbs2018 » Sun Sep 15, 2019 12:15 pm

I learned a long time ago that there is no free lunch. If you consider Vectric as a whole with what they put into their support, D&M models, POM’s and not the least of how well the software works (Even for a newbie like me) it’s well worth the price. There is no 10 cent loaf of bread any longer folks and if you want expensive, take a family of four to Disneyland or a “Professional” football game for a day :roll:
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Re: Upgrade toVCP10

Postby Mikehell » Sun Sep 15, 2019 9:27 pm

Adrian wrote:
FastFarmer wrote:
naijin wrote:Thanks Adrian, looks like I will have to cash in a few more Pension cheques before upgrading, I better tune up the pace maker again, got all excited before the big downer.
Cheers
Nick :(

Funny, I feel like that. I understand Vectric cant just give software away and sure people will always complain, but is it $US175 of upgrade?
When compared to other free software seems crazy to me..

Can't please all the people all the time. Amongst commercial software providers I've never come across one with such a generous upgrade policy. There has been many a time with other software I've used that I've bought a week before a new version has come out and the policy is "tough, you want it, pay for it". Whereas with Vectric I would have a year.

As for whether the upgrade is worth the cost that is down to the individual. The majority of the new features are of no interest to me but the ones that are have saved me hours per week (I'm a beta tester) so the cost would have been recovered in a few days. For some people there might not be $175 of value in there for others it might be worth ten times that to them.

Comparison to "free" software are always risky. Do they have the level of support that Vectric does, do they offer tutorials and documentation to the level that Vectric does?



The upgrade from V-Csrve Pro "ShopBot Edition" 9.5 to 10.0 is $500. Ouch.
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