Lithophane creation

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Re: Lithophane creation

Postby fretsman68 » Sun Sep 15, 2019 1:49 pm

adze_cnc wrote:One column missing from the website screenshot is for "Photo VCarve" (PVC) which has a check next to "Lithophane Creation".

When viewing the product page for PVC is the quote:
PhotoVCarve is included with VCarve Desktop Version 10, VCarve Pro Version 10, and Aspire Version 10.


As PVC can create lithophanes and PVC is included with VCarve then in a round-about way VCarve can create a lithophanes---not directly within VCarve but with the included PVC program.


I can see that on the PVC page as well but I just installed VCarve 10 and not seeing PVC? How do I get to that program if it is included?
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Re: Lithophane creation

Postby Adrian » Sun Sep 15, 2019 2:03 pm

I think they're referring to the PhotoVCarve toolpath not the PhotoVCarve product but it is far from clear on the web page. I haven't heard of any mention of PhotoVCarve being a bundled product.
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Re: Lithophane creation

Postby fretsman68 » Sun Sep 15, 2019 2:07 pm

Adrian wrote:I think they're referring to the PhotoVCarve toolpath not the PhotoVCarve product but it is far from clear on the web page. I haven't heard of any mention of PhotoVCarve being a bundled product.


Hi, Adrian, did you mean the following that was written on this page? https://www.vectric.com/products/photovcarve

Please Note: PhotoVCarve is included with VCarve Desktop Version 10, VCarve Pro Version 10 and Aspire Version 10. PhotoVCarve can also be purchased on its own.


Sure sounds like the program itself is indeed included?
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Re: Lithophane creation

Postby AdamJ » Sun Sep 15, 2019 2:39 pm

Hi all,

Just to clarify, the program itself is not included what is included is the Photo VCarve toolpath strategy. The message on the PVC product page is to ensure that nobody buys PhotoVCarve inadvertently when they actually have the photoVCarve strategy included in their product. We will update that warning to make it clearer.

Thanks,
Adam
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Re: Lithophane creation

Postby fretsman68 » Sun Sep 15, 2019 2:47 pm

AdamJ wrote:Hi all,

Just to clarify, the program itself is not included what is included is the Photo VCarve toolpath strategy. The message on the PVC product page is to ensure that nobody buys PhotoVCarve inadvertently when they actually have the photoVCarve strategy included in their product. We will update that warning to make it clearer.

Thanks,
Adam


Wow, this is getting out of hand by Vectric. I know mistakes are made but you guys have pulled quite a few of these in the past few days (that some have actually found, not Vectric). These things (such as the free PVC and free upgrade emails), are getting a little frustrating to see......The emails maybe, but that PhotoVcarve page was CLEARLY showing that the software was involved with the other software purchases (part of the reason I upgraded!!).
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Re: Lithophane creation

Postby Jhodge76 » Sun Sep 15, 2019 4:06 pm

This is why I asked in a different thread if Vectric had planned updates for the new toolpathing. Based on a video they posted I was under the impression that PVC was fully integrated into Vcarve10.
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Re: Lithophane creation

Postby Mikehell » Sun Sep 15, 2019 9:23 pm

I'm lost. I thought you could do a lithopane with photovcarve? I kind of remember watching a YouTube video or reading an article about how to do it once, but never tried due to lack of material.
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Re: Lithophane creation

Postby rab3rd » Sun Sep 15, 2019 10:08 pm

They changed it but forgot to remove it from Photo Vcarve, so Aspire and Photo Vcarve can create lithophanes.
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Re: Lithophane creation

Postby fretsman68 » Sun Sep 15, 2019 10:41 pm

Mikehell wrote:I'm lost. I thought you could do a lithopane with photovcarve? I kind of remember watching a YouTube video or reading an article about how to do it once, but never tried due to lack of material.


You absolutely could, "Mikehell" but they (Vectric) said on the PhotoVCarve page that it was included in the upgrade, but now they're saying they made a mistake and the whole program wasn't included, only just the toolpath.

This is what they said on the PhotoVCarve Page:

Please Note: PhotoVCarve is included with VCarve Desktop Version 10, VCarve Pro Version 10 and Aspire Version 10. PhotoVCarve can also be purchased on its own.


Now they fixed it and it now says:

Please Note: The V-Groove Machining Strategy is also included with VCarve Desktop Version 10, VCarve Pro Version 10 and Aspire Version 10. PhotoVCarve can also be purchased on its own.
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Re: Lithophane creation

Postby RickSokol » Mon Sep 16, 2019 3:46 am

The inclusion of Photo V Carve was one of the reasons I upgraded. Not very happy with Vectric right now.
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Re: Lithophane creation

Postby rab3rd » Mon Sep 16, 2019 3:12 pm

Been a lot of "human errors" on this one... Check and recheck, glad my upgarde was free....
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Re: Lithophane creation

Postby firechief » Mon Sep 16, 2019 7:43 pm

I did buy the upgrade with lithophane creation and photo in mind. I was looking at the forum to see what I was not understanding and found out you can't... Not good at all.
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Re: Lithophane creation

Postby Xxray » Mon Sep 16, 2019 11:10 pm

wb9tpg wrote:
Xxray wrote:Vectric staff clearly made an error in listing capabilities, I note the graphic in question has not changed a full 24 hours after it was pointed out. Tough to tell why the Lithophane Preview / Simulation feature is even included, seems to be nothing more than a teaser.


I'd speculate they were working on it and only had time to get half it done before the announce date. But that's just a WAG. Honest mistakes happen all the time.


Well, I'll speculate that if my web page contained errors that was pissing off paying customers and making them feel cheated, I'd have taken care of it in about 3 minutes. We all know they are good, talented folks and honest too but an honest mistake is a mistake nonetheless, staff is coming across to me as nonchalant about the whole thing ,,, And now we have multiple errors. I don't have a stake in this, have had both Aspire and PVC for years, I'm just not impressed how this is being handled and hope they do the right thing and take actual responsibility for these almost comically bad errors, as if there is some language gap or something.
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Re: Lithophane creation

Postby gkas » Mon Sep 16, 2019 11:26 pm

Xxray wrote:And now we have multiple errors. I don't have a stake in this, have had both Aspire and PVC for years, I'm just not impressed how this is being handled and hope they do the right thing and take actual responsibility for these almost comically bad errors, as if there is some language gap or something.


Why is everyone bitching? They have already stated that if anyone bought an upgrade based upon their advertising error, they would they would take back the upgrade and refund the money spent. What more do you want? Have any of the complainers actually sent Vectric an email or called them? Or just bitch on the forums..... :?
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Re: Lithophane creation

Postby Tailmaker » Tue Sep 17, 2019 2:49 am

Keep in mind you can convert an image to an .stl with standard free Windows tools (3d-Builder is part of Win10) and that is not really a bad app.
You can then import the .stl to Vcarve and do your lithophane including preview. Does not help for photo vcarve, though....
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