Hi Everyone,
Havent done Anything at all with my CNC machine for over Two Years for reasons that would take too long to Type!!! Anyway, FINALLY decided to start learnig again. I bought Vcarve Pro over two years ago an then later bought some Project files, but somehow managed to lose them when my old pc crashed. I now have (horrible!) Windows 10 an a fairly new computer, can anyone tell me if its possible to get these lost Project files back, do Vectric keep records of Purchases or would I have to buy them again? I'd really appreciate any advice
Thanks Very Much
Mike (ravinsixties)
Lost Purchased Files
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- Posts: 2
- Joined: Fri Aug 08, 2014 3:44 pm
- Model of CNC Machine: BravoProdigy
- martin54
- Vectric Archimage
- Posts: 7339
- Joined: Fri Nov 09, 2012 2:12 pm
- Model of CNC Machine: Gerber 48, Triac PC, Isel fixed gantry
- Location: Kirkcaldy, Scotland
Re: Lost Purchased Files
Yes Vectric do keep records so your best bet would be to contact Vectric support directly, they should be able to sort you out
If you bought Vcarve pro directly from Vectric they now have something called a customer portal which amongst other things has all your software downloads in it, I would think that if you contact then with relevant info they will set one up for you.
Project files are from Design & Make so might be best to contact Design & make directly about the project files, have you not got a Design & Make account? Sure I had to open one before I bought any project files & that account contains all mypurchased models for download
If you bought Vcarve pro directly from Vectric they now have something called a customer portal which amongst other things has all your software downloads in it, I would think that if you contact then with relevant info they will set one up for you.
Project files are from Design & Make so might be best to contact Design & make directly about the project files, have you not got a Design & Make account? Sure I had to open one before I bought any project files & that account contains all mypurchased models for download
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- Posts: 2
- Joined: Fri Aug 08, 2014 3:44 pm
- Model of CNC Machine: BravoProdigy
Re: Lost Purchased Files
Thanks Very Much for that Martin. Really Appreciated.