Sorry for the delay in replying, we have been travelling to a show in the U.S and have had problems with wireless access. I have replied to your email with the download link and some questions about your setup.
Alos having problems importing eps and ai files lots of the time-- says it cant read the file or something like that
Can you send us an example file which you are having problems with along with details of the system generating the files? There are many versions of .AI files, so it is usually more reliable to use .EPS files if you have a choice.
(I still get them after closeing the vectors with a .1 resolution sometimes
If the vectors dont close with a resolution of .1, you presumably have files with true single line vectors. The automatic closing is for files with vectors that describe closed shapes but for whatever reason have been exported as a series of independent line segments. Using a tolerance of .1 is likely to join vectors which were never intended to be joined. Generally you should start with a small tolerance and increase it slowly untill the vectors are joined. To identify the open vectors used Edit- Select Open Vectors. If you still believe you have a file with open vectors which should automatically rejoin can you send us the file so we can take a look?