We do not claim that Cut3D files can be imported into VCarve Pro and are
very sorry to hear you are unhappy with the software.
We are planning for the next release of VCarve Pro to import Cut3D files
and work in a similar way to using the VA3D Machinist files. This will allow
you to import your own designs from Cut3D into VCPro.
Cut3D has only just been released so it would have been very difficult for
us to have included the option to import this format when when VCarve Pro
was released last year.
We offer the Trial versions of each product to allow customers to evaluate
the functionality and and ensure the software meets their requirements
before purchasing. This is because the license cannot simply be returned.
If you wish to discuss this further please e-mail firstname.lastname@example.org
or call us.